We are physical therapists that deliver fast and reliable customer service. We are experienced and ready for pain management. We never compromise on quality, and our services are always executed with precision and care. Our distinction is the quality of service we bring to our customers. Accurate knowledge, combined with ability, is what makes us a true professional. Above all, we are watchful of our customer's interests and make their concerns the basis of our clinic.
Billing Inquiries:
For questions about your account, please contact our billing department at 719-599-7318, or by email at [email protected]. Office hours are Monday-Friday, 9:00 am to 5:00 pm. Please have your account number/customer ID available which can be located on your billing statement.
Refund Policy:
You may be eligible for a refund once we receive payment from your insurance company. Refunds may take up to 60 days for processing.
Privacy Policy:
We will not share your information with any third party outside of our organization, other than as necessary to process your transactions.
Cancellation/Missed Appointment Fee:
We request 24 hours notice prior to any cancellation or missed appointment. If 24 hours notice is not given, a $25 cancellation fee will be incurred.
Dry Needling:
Dry needling is not a billable charge or service covered bycommercial insurance companies. If you would like to receive this service, an additional $40.00 will be charged and paid at time of service. If you are receiving physical therapy services at a cash pay rate, no additional fee will be incurred.